We truly appreciate your trust in Felicitysolar! Our company is committed to providing off-grid/hybrid energy storage systems. To ensure that you receive the best products, we have prepared this guide to help you purchase authentic Felicitysolar products and verify their authenticity.
Buy from Authorized Channels
To protect your rights and ensure product authenticity, always purchase Felicitysolar products through official channels. This includes our official website, authorized branches, official dealers, or recognized e-commerce platforms. Purchasing through these channels guarantees that you are receiving genuine products with full support.
Inspect the Packaging upon Receipt
Upon receiving your product, carefully check the packaging to ensure it is intact. If the packaging is damaged or tampered with, it could be a sign of counterfeit or unauthorized handling. Always ensure the packaging is secure before proceeding to the next step.
Recognize the Official Felicitysolar Logo
Our products are easily recognizable by the official Felicitysolar logo. The primary color scheme is orange and white, though some models feature black and gray. Be sure to verify that the product has the correct logo. This is one of the easiest ways to confirm that you’re purchasing genuine Felicitysolar equipment.
Verify Authenticity with the Anti-Counterfeiting QR Code
A key feature for verifying authenticity is the anti-counterfeiting QR code on the product body. To verify, simply scan the QR code with your phone. The scan will direct you to our official verification page. Note that each QR code can only be scanned three times—after that, it will display a 404 error page. If the image matches what you see on the official website, congratulations! You have a genuine Felicitysolar product.
Beware of Counterfeit Products
Counterfeit products are a growing issue in the market. Many fake products attempt to imitate the appearance of Felicitysolar devices, often using similar names and packaging. These counterfeit items are typically made with inferior materials and substandard quality. Not only do they fail to provide proper after-sales service, but they can also pose significant safety risks. Be cautious of these counterfeit products, as they can lead to financial loss and may not meet necessary safety standards.
Why Choose Genuine Felicitysolar Products?
Felicitysolar has 18 years of experience in the industry, and we are dedicated to providing only the best to our customers. By purchasing genuine Felicitysolar products, you will enjoy a full warranty and 24-hour customer support from our professional team. Counterfeit products will not offer these benefits and can potentially lead to long-term issues. Protect your investment by choosing authentic products.
How to Contact Us for Assistance
For further verification or assistance, we encourage you to contact our branches in various countries or check with your authorized dealer. Ensure that your dealer has the proper authorization to sell Felicitysolar products. We are always here to help you make an informed purchase.
At Felicitysolar, we value your trust and support. We will continue to provide efficient, reliable, and innovative solar energy solutions for years to come. By following these steps to verify authenticity, you can ensure that you are receiving the highest quality products and services from Felicitysolar.
Thank you for choosing us!
